![]() ![]() Since these are all donated computers, it could be that Jim installed an older version of Symantec, but I doubt it, since AV is so important.Īnd finally, I tried updating two Windows 10 Pro computers and one Windows 10 Home computer and got the same message on all three of them.Įven completely uninstalling Symantec didn't work I still got the message, but it kinda looks like just uninstalling through Windows 10 doesn't get all its tentacles. Having explained the above, I have to say I'm not where I can get to the computers until Monday morning. Symantec Cleanwipe Removal Tool allows for the removal of Symantec Endpoint Protection product components when all other methods fail. From my research this morning, it looks like this is/has been an ongoing issue with Symantec at least since 2014. Regardless, Jim from IT told me this is a known issue with Symantec. If the notice was from Windows 10, I've never seen one like that before. There was no error code that I remember however, there was a three line notice that Symantec was preventing File Explorer from running autorun.dll. ![]() IT told me Symantec had been installed, and yes, it was what was preventing autorun.dll from running. NOTE: To use this tool, you must be logged. TIA Like I said, Symantec is the installation, not Norton (not installed) preventing autorun.dll from doing its job. Uninstall Symantec Endpoint Protection Download RemoveSymantecMacFiles. What is the exact error code and/or message? Exactly what name and version of the Norton software is giving you trouble?
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